You can order one of our free ring sizers, they're very very helpful and reusable.

Click HERE to order a free ring sizer.

Yes—we offer several flexible Buy Now, Pay Later options during checkout. A few (but not all) are After Pay, Shop Pay, Sezzle & Affirm

We accept all major credit card & debit card providers, as well as many convenient express checkout options including Pay Pal, Shop Pay, Apple Pay, Amazon Pay, Facebook Pay, Google Pay and more

Only one coupon code can be used per order.

Restocks happen based on demand. Sign up for restock alerts on product pages and join our email or SMS list for updates.

Orders ship from Florida within 1–2 business days. Delivery takes 1–5 business days depending on your chosen shipping method.

All orders ship from our studio in Deerfield Beach, Florida, handled by real people who care.

Yes—we offer 2-day and next-day shipping at checkout.

If you already have or made an account with us at checkout, please log in here to check your order status.

Additionally, all customers receive automatic order status updates to the email or phone number used at checkout.

If you do not have an account with us, or are having trouble finding you order update notifications, please reach out to us at hi@ideaure.com or fill out the contact form at the bottom of this page and we will gladly assist you in finding the current status of your order.

If it’s been longer than expected, or you think your package is lost, just email us at hi@ideaure.com and we’ll make it right.

No worries, email us at hi@ideaure.com and we’ll walk you through an exchange or return.

We don’t currently cover international exchanges or returns. Reach out to start a request and we’ll guide you from there.

Once we receive your return, we usually process it within 1–2 business days.

You’ll hear from us within 1–2 business days of your return arriving. If not, send us a quick note and we’ll follow up.

Refunds are typically released in 3-7 business days from the day we process your return depending on you payment provider.

We offer a no-questions-asked lifetime warranty on craftsmanship. If something’s not right, we’ll make it right.

We’ve got you. Send us a message at hi@ideaure.com and we’ll help with a repair or replacement free of charge.